Last updated: 15/Jan/2026
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website or use our carpet cleaning services.
1. Information We Collect
We may collect the following information when you contact us, book a service, or use our website:
- Name
- Phone number
- Email address
- Service address
- Any details you provide about your cleaning needs
- Website usage data (such as pages visited and time spent on the site)
2. How We Use Your Information
We use your information to:
- Schedule and provide carpet cleaning services
- Communicate with you about appointments or inquiries
- Improve our services and customer experience
- Send service-related updates or promotional offers (only if you agree)
3. Sharing Your Information
We do not sell, rent, or trade your personal information. Your data is only shared when necessary to:
- Complete your requested services
- Comply with legal requirements
- Protect our business and customers
4. Cookies and Tracking Technologies
Our website may use cookies to improve functionality and user experience. Cookies help us understand how visitors use our site so we can improve it. You can disable cookies through your browser settings if you prefer.
5. Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. While no system is 100% secure, we use industry-standard practices to safeguard your data.
6. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Ask us to correct or delete your information
- Opt out of marketing communications at any time
To exercise these rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Email: contact@tidylab.co.uk